Refunds & Returns

Custom Boxes for Less provides a limited warranty on all products. Before approving a refund, our team will inspect the returned products to confirm whether they qualify.

Extreme care is observed while the print-ready files are made by our designers. Once the print-ready files are made, they are sent to clients for approval prior to production. In case a client has approved the print-ready file for printing, and it is made exactly to the specs clearly mentioned in the print-ready files that a client approves before production, such orders DO NOT qualify for any returns or refunds.

Please note:

• Products are inspected before leaving our facility. Issues caused during shipping are not considered defects and are not eligible for refunds.
• The following are not considered defects:
  • Cracking in creased areas
  • Damage (cracking, bending, scratching) caused by mishandling during shipping
  • Variations in specifications (style, size, color, material, printing, etc.) within 2.0% tolerance
  • Variations in color or paper density

If appropriate, we may offer a re-print instead of a refund.

Artwork & Graphics

Customers are responsible for submitting artwork that meets our print requirements:

• CMYK color format
• 1:1 scale
• Minimum 300 DPI resolution

Custom Boxes for Less is not liable for printing errors caused by:

• Files submitted in RGB instead of CMYK
• Low-resolution, fuzzy, or distorted artwork
• Failure to meet the requirements above

Color Accuracy & Proofing

Printed colors may vary from on-screen proofs due to technical limitations of printing equipment. Such variations are not considered defects, and Custom Boxes for Less is not responsible for minor differences in color density or accuracy.

Payments

We accept:

• Credit card payments via Stripe (U.S. customers only)
• Wire transfers (required for international orders)

For international clients who prefer credit card payments, approval must first be granted by our finance team.

Order Cancellations

Because our products are custom-printed with no resale value, orders cannot be cancelled once printing has begun. All sales are final.

Re-Printing Policy

If Custom Boxes for Less determines that a re-print is necessary, we will re-produce your order. However, shipping costs for re-printed orders are the responsibility of the customer.

Contact Us

For assistance, please visit our Contact Us page or use the contact details provided in our email communications.